Do more with unified communications!

VoIP Telephone systems for business in Peterborough

An essential communications hub at the heart of any business.

SWYX Technology

SWYX has been Evolve’s primary phone system for years.

As a partner our highly qualified SWYX engineers can build a bespoke system that can allow your business to run as efficiently as possible.

A free 30-day demo of SWYX can be sent out to you along with a high-quality audio device for limited users.

If SWYX doesn’t meet all your needs Evolve can also offer other brands of IP based telephone systems.

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VoIP in Peterborough

At Evolve Technologies, we understand the importance of lightweight, reliable phone systems for all types of businesses, no matter their size, industry, or age. Through our partnership with SWYX, we supply award-winning VoIP systems to businesses in Peterborough that integrate seamlessly with PCs, tablets, and smartphones, truly upgrading your business comms to the next level.

SWYX features:

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Flexible user functionality

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Customisable SwyxIt! desktop software

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Wide range of USB handsets, headsets, desktop telephones and DECT

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Voicemail and fax for every user

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Rule-based call management with the Swyx Call Routing Manager

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Intelligent call management (Automatic Call Distribution, ACD)

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Interactive Voice Response systems (IVR)

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Contact centre features

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Integration into Microsoft Outlook and IBM Lotus Notes

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Personal and company-wide address books and contacts

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Call forwarding according calendar entries

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Conferencing abilities

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Instant messaging

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Rich Presence

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Phone calls at the click of a mouse for contacts in Microsoft® Outlook and IBM® Lotus Notes

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Video communication

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Permanent or adhoc call recording with silent call intrusion ideal for use in call centre environments.

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Integration of mobile phones (Fixed Mobile Convergence, FMC), including iPhone and Blackberry handsets.

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Flexible connection to the public telephone network with either SIP or ISDN

How Does VoIP Work?

VoIP (Voice over Internet Protocol) is an innovative technology that allows you to make telephone calls and other communications over the internet, rather than through a telephone line. In the same way computers use the internet, VoIP works by using your IP (Internet Protocol) address to connect with other IP addresses around the world. If you’ve never heard of an IP address before, it’s essentially a way of identifying devices on a specific network. Think about your business and all the devices in your building that are connected to the internet. These will share the same IP address.

When you make a phone call using VoIP, your device will communicate with the router in your network, which then establishes communication with another device. Your VoIP provider will handle the rest on their side by converting data sent by the device into sound and voice.

Not so long ago, businesses that wanted to make use of VoIP would need to pay a premium to get it set up properly. However, since the development of SIP and ISDN, business owners can make full use of VoIP services for a fraction of the cost, especially when compared with traditional landline phones. If you’re based in Peterborough, or anywhere else in the UK, get in touch with us today and learn how you can pay less for your telephony and get more out of it.

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