Professional & affordable
IT Service and Support
Evolve Technologies is an exciting modern IT consultancy based in Cambridgeshire.
making IT happen
We act as your IT manager and can provide up to 24/7 unlimited support and service.
With 24/7 support we guarantee to meet all new and existing client expectations.
Queries raised with our helpdesk are handled by our highly qualified Microsoft engineers. We believe in building relationships, so calls are answered directly at third line making sure all queries are dealt with as swiftly as possible.
All tickets are logged with great detail on our advanced online portal which your account manager will share a report with you in a quarterly meeting. The meeting also gives us time to discuss any new up and coming technologies or possible projects your business may require.
We understand not all technical issues can be resolved remotely. This being the case one of our friendly field engineers are sent to site to resolve the issue.
Help desk team with hands-on face-to-face support experience
Most advanced remote support software tools on the market
ITIL based service methodology and professional team management
Complete 1st through to 3rd level expertise backed by engineering specialists
Professional service delivery management and team leaders
Comprehensive ticketing tool with workflows and SLA measurement and management
Infrastructure and application support is available.
© Evolve Technologies Group Ltd. Registered in England 10864260 • VAT Registration 274 0055 25